Here at Lovehandles.uk.com we operate a Customer Focused Returns Policy so its easy. Follow the simple steps mapped out below should you have any issue with your purchase and we will refund you within 30 days of receipt of your goods.
Lovehandles.uk.com will process your refund less the cost of the original delivery.
Our returns address is:LoveHandles.uk.com (JJ ArchitecturalHardware Ltd)Office 1 Bodelwyddan Business CentreAbergele RoadBodelwyddanDenbighshireNorth WalesLL18 5SX
Please ensure you write your invoice number clearly on the package.
Any product which is marked as tailor made (bespoke), pesonalised or a non stock item can not be returned and will not, unfortunately be refundable. Please check and ensure that the product is correct at the point of order to avoid unnecessary cost to yourself, we will of course be happy to assist in your choice of product.
Please check your goods thoroughly on delivery and advise us of any missing, incorrect, damaged or faulty products within 7 working days. We will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.
Our liability in the case of claims is limited to the sum paid for the goods and the cost of the carriage. We will also refund any costs paid by you for returning faulty or damaged products to us. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. Your statutory rights are not affected.
LoveHandles.uk.com – the most complete door hardware service on the net.